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Automate RTK requests, eliminate archive expansions, and achieve 100% state compliance—trusted by 75+ PA government agencies.
Easton, PA • Records Digitization
"Reynolds transformed our records operation. We avoided a massive capital expense and now fulfill Right-to-Know requests same-day."
— County Records Administrator
These operational challenges cost PA counties $500K+ annually in inefficiencies.
Counties receive 3x more Right-to-Know requests than a decade ago. Manual searches strain staff and risk deadline violations.
County courthouses running out of vault space face expensive building expansions or costly offsite storage contracts.
Decades of microfilm and microfiche requiring conversion. Equipment failures risk permanent data loss.
Pennsylvania Historical and Museum Commission requires three copies of permanent records with official backup copy stored off-site and updated annually. Manual tracking creates audit risk.
Laserfiche is the #1 enterprise content management platform for government, trusted by 40,000+ organizations worldwide. It digitizes paper records, automates approval workflows, and ensures regulatory compliance—transforming how county governments manage RTK requests, archives, and daily operations.
See exactly how Laserfiche eliminates RTK bottlenecks and creates a defensible, audit-ready workflow for PA counties.
Citizen submits Right-to-Know request via mail, fax, or walk-in. Staff logs request manually into spreadsheet.
Staff searches through filing cabinets, basement archives, and multiple departments to locate relevant records.
Physical copies made on copier. Staff manually reviews each page for PII, SSNs, and exempt information with black marker.
Physical mail or citizen pickup required. No digital delivery option. Risk of missing 5-day statutory deadline.
Citizens submit requests through self-service portal with automatic tracking, acknowledgment, and deadline alerts.
Full-text search across millions of digitized records. Results returned in seconds, not days.
AI-assisted PII detection and one-click redaction. Complete audit trail of all redactions for legal defensibility.
Digital download with integrated payment processing. Automatic compliance logging for state audits.
Pre-configured solutions that address the unique challenges of county operations
Self-service portal for citizens with automatic routing, deadline tracking, and fee collection.
Convert deeds, court records, tax maps, and historical documents to searchable digital archives.
Automate AP, HR onboarding, contract approvals, and inter-departmental routing.
Automated retention scheduling with PHMC-compliant disposition and legal hold management.
Each department gets tailored workflows, compliance templates, and public access portals.
Laserfiche is certified for government records retention requirements across the region.
State Archives & Records Retention
Digital archives through Laserfiche eliminate the physical storage requirements that burden county budgets. No more climate-controlled vaults, specialized fire suppression, or HVAC systems just to meet state standards.
Laserfiche integrates seamlessly with Tyler/Munis, Microsoft 365, and the systems counties already use.
AP invoices auto-match PO and route for approval
Commissioner emails archived and discoverable for RTK
Vendor contracts e-signed and auto-filed with retention
Procurement docs linked to SAP transactions
Pre-built connectors + custom API support for any system
50+ government connectors
Adjust the sliders to see real-time savings estimates for your county.
Estimates for illustration purposes. Actual results depend on document volumes and facility requirements.
Or schedule a consultationSpeak with a Government Document Specialist who understands PHMC compliance and county requirements—not a sales rep.
Get Expert GuidanceFree • No obligation • 24hr response
Typical county implementations take 3-6 months depending on scope. This includes system configuration, staff training, and initial document migration. We often start with high-impact areas like Right-to-Know requests and expand from there.
Yes. We provide high-resolution microfilm and microfiche conversion services with quality assurance checks. The digitized images are imported directly into Laserfiche with full indexing and OCR for searchability.
Absolutely. Laserfiche has pre-built integrations with Tyler Technologies (Munis, New World), SAP, and other ERP systems commonly used in county government. Documents can be linked directly to financial transactions.
Pennsylvania counties can procure through COSTARS cooperative purchasing, competitive bid, or sole-source for software under certain thresholds. Reynolds is an approved COSTARS vendor, simplifying procurement for PA counties.
Citizens submit requests through a public portal. The system automatically routes to the appropriate department, tracks the 5-business-day deadline, manages extensions, calculates fees, and provides secure document delivery—all with a complete audit trail.
The Pennsylvania Historical and Museum Commission requires three copies of permanent records, with the official backup copy stored off-site and updated annually. Laserfiche digital archives fulfill these requirements through automated geo-redundant backups with documented update schedules and comprehensive audit trails, eliminating manual tracking risks.
Speak with a Government Document Specialist who understands PHMC compliance and county requirements—not a sales rep.
Get Expert GuidanceFree • No obligation • 24hr response
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