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Get expert support for your equipment from our certified technicians. Most issues resolved within 24 hours.
Provide details about your equipment and issue for fastest resolution.
Our support team is standing by to assist you directly.
(610) 398-9080[email protected]Fill out the form with your equipment and issue details
Receive confirmation email with your ticket number
Expert technician assigned based on equipment type
Issue diagnosed and resolved, often remotely
Find answers to frequently asked questions about our service request process.
Our support team is ready to help with any questions.
Contact SupportFree • No obligation • 24hr response
Service agreements vary by equipment type. Contact us with your account information and we will confirm what services and parts are covered under your current agreement.
For normal requests, we respond within 24 business hours. Urgent requests receive a response within 4 hours. Emergency requests trigger immediate contact from our on-call technician.
Having your equipment serial number, a brief description of the issue, and any error messages displayed will help us diagnose the problem faster. If possible, take a photo of any error screens.
Yes, we offer 24/7 emergency support for critical equipment failures. Mark your request as "Emergency" or call our emergency line directly for immediate assistance.
Absolutely. You will receive email updates at each stage of your request. You can also call our support line and reference your ticket number for immediate status updates.
Yes, when issues cannot be resolved remotely, we dispatch certified technicians to your location. Our technicians serve the greater Lehigh Valley, Philadelphia, and surrounding areas.
Our support team is ready to help with any questions.
Contact SupportFree • No obligation • 24hr response
Ask about our service agreements for priority response and preventive maintenance.
Or call us directly
(610) 398-9080