We don't run a call center — every inquiry is reviewed by a senior engineer the same business day.
A senior engineer (not a sales rep) reviews your inquiry and replies the same business day with next steps.
30-minute consultation to understand your operational constraints, compliance requirements, and timeline.
We prepare a tailored proposal with transparent pricing, realistic timeline, and your industry's compliance considerations baked in.
Most inquiries receive a response within 2 hours during business hours
Compliance & Certifications
Certified Partners
Factory-trained technicians • Direct manufacturer support • Genuine parts & warranties
Prefer to talk or visit? We're just a call away.
5402 Chestnut St Bldg 2
Emmaus, PA 18049
45 min from Philadelphia • 90 min from NYC
(610) 398-9080
Under 30 sec answer time
[email protected]
Same-day response
Monday – Friday
7:00 AM – 5:00 PM ET
The same questions asked by facilities directors, compliance officers, and operations managers at organizations like yours.
Why enterprise clients trust us
Family-owned since 1970
Clients stay for decades
HIPAA • DoD • PHMC
PA-based, not a call center
Have a specific question? Talk to Janine — 12 years helping clients find solutions.
(610) 398-9080We serve organizations from 50-person specialized practices to Fortune 500 enterprises. Every project is custom-scoped to fit your specific needs and budget. There's no minimum — we've helped small law firms and multi-site hospital networks alike. Our current clients range from local municipalities to defense contractors like General Dynamics.
We're family-owned since 1970 with a 100% client retention rate for managed services. Our clients stay with us for decades, not months. When you partner with Reynolds, you get the stability of a company that's weathered every economic cycle for 55+ years. Our average employee tenure is 14 years — the same faces you meet today will be here tomorrow.
Many clients come to us from Iron Mountain and other national providers seeking better service and local accountability. We handle transitions seamlessly with parallel operations during handoff to ensure zero disruption. Most clients see better service and lower costs within the first month — and finally get to talk to real people who know their account by name.
Don't see your question?
We're happy to discuss your specific situation.
Reynolds responds to consultation requests the same business day. The team is based in Emmaus, Pennsylvania and serves the Lehigh Valley and broader Mid-Atlantic region with local staff averaging 14 years of tenure — you speak with an experienced local specialist, not a call center. Initial assessments for document scanning, storage systems, and mezzanine projects are free, and you can reach the office directly at (610) 398-9080.
Download helpful resources to plan your next project. No email required.
Work with our team to estimate your savings from document automation or storage optimization — based on your actual costs and volumes.
Request an on-site or virtual assessment of your current storage utilization — the starting point for high-density or warehouse optimization.
We'll map your project phases and milestones, with typical timelines for document scanning, storage installations, and mezzanine builds.
Still have questions? We're here to help.
Free resources to help you optimize document workflows, storage capacity, and compliance.
A buyer's guide to industrial mezzanines for operations and facilities leaders: structure types, IBC and OSHA load ratings, cost per square foot versus building or leasing, the one-third area rule, permitting and the PE stamp, used versus new, and when a mezzanine is the wrong call.
A buyer's guide to Laserfiche for government, healthcare, finance, and education evaluators: what ECM and records management are, the four product areas, cloud versus on-premises, how workflow automation pays for itself, DoD 5015.02 records certification, pricing and ROI, how Laserfiche compares to alternatives, and how to run an evaluation.
A buyer's guide to OpenText ApplicationXtender (now AppEnhancer) for IT and records evaluators: what it is, its path from Documentum to OpenText, how it works, its versions and end-of-support timeline, ECM market context, document-management ROI, how it compares to the alternatives, and how to plan a migration.
Call us directly or use the form above. Either way, you'll hear back from a senior engineer the same business day.
Call (610) 398-9080 or request a free consultation. Local experts in Emmaus, PA — same-day response guaranteed.
Common Operational Challenges
Information Management
Material Storage
We'll review your needs, share relevant case studies from your industry, and provide a no-obligation assessment.
“We've been working with Reynolds for a few years now and have received outstanding service every time. From the time we initiate a project to the completion of the project the communication is flawless. They really take the time to do walkthroughs and fully understand what the ask is. They are always quick with our ask and make us feel like a priority every time!”
