What does a records management company do?

A records management company manages business records across their full lifecycle: capturing paper documents through scanning and digitization, organizing them in searchable digital repositories or physical storage systems, applying retention schedules set by regulators such as the Pennsylvania Historical and Museum Commission (PHMC) for government records or HIPAA for healthcare documentation, and handling compliant disposition when retention periods end. Reynolds Business Systems has provided records management services from the Lehigh Valley since 1970, combining document scanning, Laserfiche enterprise content management as a Certified Partner, and high-density records storage systems for organizations across Pennsylvania, New Jersey, Delaware, and Maryland.