Access Corp Alternative for Pennsylvania Records Management

If your Pennsylvania organization is weighing Access Information Management — Access Corp — against a local partner, you are really choosing between a national, private-equity-backed records aggregator and a Lehigh Valley records firm that has answered the phone in Emmaus since 1970. Both can store, scan, and manage records. The difference is footprint, ownership, and accountability. This comparison lays out the facts from each company's own materials so a records manager or operations leader can decide which model fits.

Who Access Corp is

Access Information Management was founded in 2004 and describes itself as the largest privately held provider of records and information management (RIM) services in North America. The company operates more than 130 locations across the United States, Canada, Latin America, and the Caribbean, with operations it says reach all 50 U.S. states. Access Corp reports serving more than 33,000 clients with a team of 2,900+ employees across multiple continents.

Its services span secure offsite records storage, document scanning and digitization, NAID AAA-certified secure destruction and shredding, hybrid records management, and information governance, delivered through its Access Unify platform. The company is headquartered at 4 First Avenue in Peabody, Massachusetts — outside Pennsylvania — and is backed by private-equity investor Berkshire Partners, which announced a majority investment in the company.

Who Reynolds is

Reynolds Business Systems was founded in 1970 and is a family-owned Pennsylvania records and information management firm with 55+ years in business, headquartered at 5402 Chestnut St Bldg 2 in Emmaus, PA, serving Pennsylvania, New Jersey, Delaware, and Maryland. Reynolds reports 100% client retention, an average staff tenure of 14 years, 750 active clients, and 3,000+ completed projects.

Reynolds is led by named local staff including Keith Reynolds (President) and Stephen Reynolds, so PA clients reach a known person rather than a national call center. Its document solutions include high-volume document scanning, Laserfiche ECM implementation, workflow and AP automation, intelligent capture, microfilm scanning, and electronic forms — delivered as a single local vendor alongside storage and modular building lines.

Access Corp vs. Reynolds: side by side

National scale vs. local accountability

A national vendor like Access Corp offers broad geographic coverage and large-scale infrastructure — 130+ locations and 2,900+ employees. A local partner like Reynolds offers proximity, named accountability, and continuity: the same family that started the firm in 1970 still runs it, average staff tenure is 14 years, and client retention is 100%. For Pennsylvania buyers in regulated industries who value a known local contact and same-region service, the local model reduces vendor-management overhead.

Reynolds' genuine wedge is single-vendor breadth. Where a national records contract often covers storage and scanning alone, Reynolds delivers documents, storage, and modular building lines from one local point of contact:

How Reynolds serves Pennsylvania records programs

For a Lehigh Valley organization, the practical question is who answers when something needs to change. Reynolds is headquartered in Emmaus and serves Allentown, Bethlehem, and Easton directly, with named staff accountable for each account. The same firm handles your document scanning, your Laserfiche ECM, your storage, and your modular building needs — so there is one local vendor to manage rather than a national records contract coordinated separately.

Where to go next

If you are evaluating a switch from a national records vendor, start with Reynolds' document solutions to see the full scanning, Laserfiche, and information-management capabilities delivered from one Pennsylvania partner.

Comparing more than one national provider? See our Iron Mountain alternative for Pennsylvania records management for a parallel comparison, then request a local assessment.