TellerScan TS240 & CheXpress CX30 Driver Download + Installation Guide
Download the genuine TellerScan TS240 or CheXpress CX30 driver only from Digital Check's official support pages (digitalcheck.com/support/ts240/ or /support/cx30/) or its central /drivers/ page — never a third-party site. Install the driver first, then connect the scanner via USB; plugging in first is the most common 'device not detected' cause. Digital Check has Windows 11-certified drivers (following Windows 10), and often distributes the matching driver through your bank or remote-deposit software provider. Reynolds, an authorized Digital Check dealer in Emmaus, PA, installs and updates these drivers and offers remote installation support with a 24-hour response.
Most TellerScan TS240 and CheXpress CX30 problems aren't hardware problems — they're driver problems. The scanner arrives, someone plugs it in before the software is loaded, and the deposit application reports 'scanner not detected.' This guide covers exactly where to get the genuine Digital Check driver, the install order that prevents that error, how Windows 10 and Windows 11 compatibility works, and what to do when remote-deposit software still won't see the device. Every step here matches Digital Check's official support pages and Reynolds' own check-scanner product guidance.
Step 1 — Download the genuine driver (and where NOT to)
Get drivers and the ScanLite2 demo utility only from Digital Check's own pages. The TellerScan TS240 support page is at digitalcheck.com/support/ts240/ and offers the ScanLite2 demo utility (v24.08) installer for download. The CheXpress CX30 support page at digitalcheck.com/support/cx30/ offers the same ScanLite2 Demo Utility (v24.08) installer. The central digitalcheck.com/drivers/ page (the ScanLite Demo Utility + Drivers page) is the authoritative source for genuine TellerScan and CheXpress driver and demo-utility downloads.
Avoid third-party 'driver download' sites — they often bundle the wrong or outdated package, which leads to incompatible installations. Digital Check also distributes much of its updated driver software through its software and bank partners, so end users are commonly advised to obtain drivers from their bank or remote-deposit software provider rather than installing arbitrary packages.
Step 2 — Install the driver BEFORE connecting the scanner
This is the single most important step. Digital Check's official TellerScan TS240 support page instructs users to install the driver before connecting the scanner via USB. Reynolds' product page states the same order: 'Install the driver before connecting the scanner, then plug in via USB so the device is recognized.' Loading the driver first lets Windows recognize the device correctly the moment it's plugged in.
Plugging in the scanner before the driver is loaded is the most common cause of a 'device not detected' error. Install the driver software first; connect the USB cable second.
Step 3 — Confirm Windows 10 / Windows 11 compatibility
Digital Check has published Windows 11-certified drivers for its Digital Check and SmartSource check scanners, following its earlier Windows 10 driver certification. The work isn't just picking the newest driver — it's matching the driver version to both your operating system and your deposit or teller-capture software. Reynolds keeps current driver packages on hand and can verify the right version for your environment before you roll it out to a branch or back office.
Step 4 — Fix 'scanner not detected' in remote-deposit software
Digital Check's CheXpress CX30 support page notes that remote-deposit customers who hit setup problems — such as the device not being detected by their deposit software — should contact their bank or software provider first, because the driver and the deposit application have to match. Work through the basics in order:
Driver source and support, by scanner
Use this table to point your IT team or branch staff to the right official download page and to see where Reynolds picks up the install work.
| Scanner | Form factor | Throughput | Official driver/support page | Reynolds support |
|---|---|---|---|---|
| TellerScan TS240 | Desktop, batch feeder | Up to 150 DPM (Reynolds lists 100 DPM, 100-check feeder) | digitalcheck.com/support/ts240/ | Install + updates + remote install (authorized dealer) |
| TellerScan TS500 | Desktop, high-volume feeder | 300 DPM, 200-check feeder (per Reynolds) | digitalcheck.com/drivers/ (TellerScan driver) | Install + updates + remote install |
| CheXpress CX30 | Single-feed desktop / RDC | Up to 30 DPM | digitalcheck.com/support/cx30/ | Install + updates + remote install |
The TellerScan TS240 automatically scans the front and/or back of checks and reads the MICR code line; it is offered in throughput versions rated up to 150 documents per minute. The CheXpress CX30 is a single-feed desktop check scanner rated up to 30 documents per minute that scans the front and/or back of checks and reads the MICR code line. Reynolds lists the TS240 at 100 DPM with a 100-check feeder, the TS500 at 300 DPM with a 200-check feeder, and the CX30 as single-feed; all supported models are Check 21 compliant with cited 99.9% MICR accuracy.
If you only need to confirm the scanner is alive before integrating it with deposit software, the ScanLite2 demo utility (v24.08) from Digital Check's support pages is a quick way to verify the driver installed and the device captures images.
Point your IT team to the genuine Digital Check download and let our Emmaus, PA technicians finish the setup correctly the first time.
How Reynolds handles the driver work for you
Reynolds is an authorized Digital Check dealer that installs and updates the official TellerScan TS240/TS500 and CheXpress CX30 drivers, configures the scanner for remote deposit capture or teller-capture software, and offers remote installation. Reynolds states it 'provides Digital Check scanner drivers and installation support for the TellerScan TS240 and ChExpress CX30' and 'supports driver installation and updates for all Digital Check TellerScan models including the TS240 and TS500.'
For the latest driver packages, firmware updates, and configuration assistance, Reynolds invites you to contact its support team, and it can also provide remote installation support. Reynolds technicians are based in Emmaus, PA, respond within 24 hours, and stock parts and cleaning supplies for fast repairs. Because Reynolds services what it sells — no call centers, no third-party contractors — the same team that supplied the scanner finishes the driver setup. If you'd rather go straight to the manufacturer for a driver question, Digital Check's support line is (847) 446-2285 and its support email is [email protected].
Where to go next
Need a model recommendation, the current driver package, or hands-on install help? See Reynolds' check scanners — TellerScan & CheXpress for the full Digital Check line and driver support, or browse our
document scanning equipment if you also digitize paper records.
Sources Cited
7 REFS- Digital Check Corp.
- Digital Check Corp.
- Digital Check Corp.
- Digital Check Corp.
- Digital Check Corp.
- Digital Check Corp.
- Reynolds Business Systems