What Is Kofax? A Capture & AP-Automation Buyer's Guide
Kofax is enterprise software for intelligent document processing — capturing, classifying, and extracting data from documents and automating the workflows around them (including accounts-payable invoice processing). Now branded Tungsten Automation, it spans Kofax Capture, Kofax Express, and Kofax TotalAgility. Reynolds Business Systems implements Kofax for healthcare, government, and manufacturing organizations across the Mid-Atlantic.
If you are evaluating document-capture or accounts-payable automation software, “Kofax” comes up fast — and so does a lot of confusion about what it actually is, which product you need, and how it relates to a content system like Laserfiche. This guide answers those questions plainly, from the perspective of a partner that implements Kofax in the field.
What is Kofax?
Kofax is enterprise software for intelligent document processing: it captures documents from scanners, email, and other channels, then uses AI and OCR to classify them and extract data — and automates the business workflows around them, such as accounts-payable invoice processing. As of 2024 it is branded Tungsten Automation, though the Kofax product names remain in use.
The Kofax product family: Express vs. Capture vs. TotalAgility
| Product | Best for | What it does |
|---|---|---|
| Kofax Express | Smaller batch scanning | Lightweight desktop scan + OCR for departmental jobs |
| Kofax Capture | Enterprise, high-volume intake | Multi-channel capture with classification + validation at scale |
| Kofax TotalAgility | End-to-end automation | AI document processing + workflow + case management (cloud or on-prem) |
| Kofax / Tungsten AP Agility | Accounts payable | Invoice capture, matching, and approval-routing automation |
What can Kofax do?
Beyond scanning, Kofax is built to remove manual keying and routing from document-heavy processes:
- Capture — bring documents in from scanners, email, mobile, and network folders.
- Intelligent document processing (IDP) — AI classification and data extraction, not just imaging.
- AP automation — read invoices, match to POs, and route approvals.
- Workflow / RPA — orchestrate the steps and hand structured data to your ERP or ECM.
Independent validation: Gartner recognized Tungsten Automation (Kofax) as a Leader in its inaugural Magic Quadrant for Intelligent Document Processing — a signal that the platform is competitive at the AI-extraction tier, not just basic capture.
Kofax vs. Laserfiche: which do you actually need?
This is the most common question Reynolds hears, because we partner for both. They solve different halves of the problem:
| Dimension | Kofax (Tungsten) | Laserfiche |
|---|---|---|
| Primary role | Capture + IDP + automation (front end) | ECM system of record (storage, records, retrieval) |
| Sweet spot | High-volume intake, AP automation, AI extraction | Document management, records retention, workflow |
| Often used | To feed structured data + images INTO a system | As the repository the data lands in |
| Reynolds role | Implementation partner | Laserfiche Gold Partner |
Many organizations run both: Kofax captures and extracts at the front door; Laserfiche stores, secures, and governs the records. The right answer depends on your volume, your compliance obligations, and what systems you already own.
Cloud or on-premise?
Kofax TotalAgility deploys on-premise, in a private cloud, or as hosted SaaS; Kofax Capture is typically on-premise. The decision usually comes down to security posture, integration needs, and how much you want your own IT team to run. Reynolds helps Pennsylvania and Mid-Atlantic organizations choose and stand up either model.
Software is only half the project. The value comes from configuring capture, classification, and routing to YOUR documents and YOUR approval rules — that's the implementation work.
How Reynolds implements Kofax
Reynolds has implemented enterprise content and capture systems across the Mid-Atlantic for 55+ years. A Kofax engagement typically means scoping your document volume and processes, configuring capture and IDP to your document types, connecting the output to your ERP or to Laserfiche, and training your team — so the platform actually removes manual work rather than adding a tool nobody uses.
Frequently asked questions
Is Kofax the same as Tungsten Automation?
Yes — Kofax rebranded to Tungsten Automation in 2024; the Kofax product names continue.
What's the difference between Kofax Capture, Express, and TotalAgility?
Express is lightweight desktop scan + OCR; Capture is the enterprise high-volume platform; TotalAgility adds AI document processing and workflow on top.
Should I use Kofax or Laserfiche?
They're complementary — Kofax captures and extracts; Laserfiche stores and governs. See our Laserfiche ECM and
Kofax intelligent capture pages, or compare AP automation options.
Ready to scope a capture or AP-automation project? Explore Reynolds' Kofax intelligent capture services or our
Sources Cited
3 REFS- Tungsten Automation
- Tungsten Automation / Gartner
- Tungsten Automation Knowledge Portal