News Release


Konica Minolta Honors Reynolds Business Systems, Inc. of Allentown, PA with 2016 Pro-Tech Service Award for Service Excellence

Ramsey, N.J. and Allentown, PA – April 7, 2016 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that Reynolds Business Systems, Inc. of Allentown, PA has been honored with a 2016 Pro-Tech Service Award at the Art of Disruption Dealer Conference in Los Angeles. Presented by Konica Minolta CEO, Tom Taiko, President and COO Rick Taylor and EVP, Dealer Sales, Alan Nielsen, the Pro-Tech Award recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction. 

“Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc.  “The Pro-Tech Service Award represents achievement of Konica Minolta’s highest standards for dealer service and proficiency.”

A Pro-Tech Service Award winner for the 7th year, Reynolds Business Systems, headed by Keith Reynolds, President, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning solutions.  To attain the Pro-Tech standard, each element of Reynolds’ operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.

“We are honored to receive Konica Minolta’s highest service award again this year. We’re committed to offering our customers fast, local support by skilled, factory-trained technicians and this award underscores that. We are thankful to Konica Minolta for implementing this program and to our support team whose dedication makes this award possible.” says Keith Reynolds, President - Allentown. 

About Konica Minolta 
Konica Minolta Business Solutions U.S.A., Inc. is one of the world’s leaders in information management
focused on enterprise content, technology optimization and cloud services. Our portfolio of offerings deliver solutions to improve our customers’ speed to market, manage technology costs, and facilitate the sharing of information to increase productivity. The All Covered IT Services division offers a range of  IT strategy, support, project and cloud computing solutions across all verticals. Konica Minolta has won numerous awards and recognition, including placement in the Leaders Quadrant of the 2016 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit: and follow Konica Minolta on Facebook, YouTube, and Twitter.

About Reynolds Business Systems, Inc.
Reynolds Business Systems, Inc. is one of the very few organizations equipped to manage your documents through all levels of technology: paper, microfilm, or digital.  Whether you are simply looking for a more efficient way to store your paper files or need to convert those files into digital documents accessible around the world, we can help.
Since 1970, Reynolds has been the records & information management choice for Fortune 500 companies, government, hospitals, banks, credit unions, utilities, service companies, libraries, higher education, physicians, and many others.

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